FAQ

Straight answers.

The questions we hear most in first conversations. If yours isn't here, ask it directly — you'll get the same kind of answer.

Who owns the code and IP you produce?

You do, from day one — code, prompts, evaluation suites, documentation. Ownership isn't held hostage to final payment, and there's no proprietary vallesAI runtime you're locked into after we leave. This is Clause 1 of the charter we sign at the start of every engagement.

Which AI models and providers do you work with?

All the major ones — Anthropic, OpenAI, Google, Meta's Llama family, Mistral — plus cloud platforms like AWS Bedrock and Azure AI, and open-weight models self-hosted in your environment. We hold no reseller or referral agreement with any of them, so the recommendation comes from benchmarks on your workload, not from a partnership.

How does pricing work?

Fixed price per step. Discovery is a fixed fee; each subsequent step is priced in the previous step's written output, so you know the cost of the next commitment before making it. You can stop at any step boundary and keep everything produced so far. Ongoing partnerships are a monthly retainer you can end any month. We don't do open-ended time-and-materials.

Will our data be used to train models?

No. We never use your data to train models for anyone else or for ourselves, and when engagements involve third-party model APIs we default to the providers' no-training, zero-retention terms — disclosed to you before any data is sent. Details are on our security & data handling page.

How long does a typical engagement take?

Discovery: one to two weeks. Prototype: two to six weeks. Production: four to twelve weeks, depending on scope. An advisory sprint or model evaluation is typically two to four weeks end to end. We'd rather quote honestly and hit the date than quote optimistically and explain later.

Can you work with our existing engineering team?

Yes — it's our preferred setup. We embed with your team, work in your repositories and tools, and treat handover as a continuous activity rather than a final-week event. The goal is that your team can operate and extend the system without us.

We already have an AI system that isn't working. Can you fix it?

Usually, and the first step is the same as always: measurement. We build an evaluation set from your real traffic, establish where and why the current system fails, and then you get an evidence-based recommendation — repair, rebuild, or in some cases "it's actually fine, the problem is elsewhere."

Do you sign NDAs?

Yes, routinely, including before a first substantive conversation if you prefer. Client work is confidential by default regardless — we name clients only with written permission.

What if you conclude AI is the wrong tool for our problem?

Then that's the deliverable: a written finding with our reasoning, what we'd do instead, and what would need to change for AI to become worth revisiting. You pay for discovery, not for a system nobody should have built. It's Clause 5 of the charter.

Where are you based, and do you work remotely?

We're based in San Francisco and work with clients remotely by default, with on-site time where the engagement benefits from it — discovery interviews and production launches most often.